How to Withdraw from Seller Balance and Key Timelines to Remember

Prerequisites for withdrawing funds

After funds are settled into your Seller Balance, you must complete 2 tasks: set up a withdrawal password (6 digits) and set up a bank account.

Comparison between Manual Withdrawal and Auto-withdrawal

Criteria	Manual withdrawal	Auto-withdrawal
Destination	You withdraw manually, choosing your bank account	Automatically sent to the primary bank account
Frequency	Once every 24 hours	Every Wednesday
Fee	Free	Free
Minimum withdrawal amount	1,000 VND	—
Maximum withdrawal amount	500,000,000 VND/time	—

Even if auto-withdrawal is enabled, you can still withdraw manually—limited to once every 24 hours. Once a manual withdrawal request is successfully submitted, it cannot be canceled or changed.

Time for funds to reach your bank account

4–5 business days from withdrawal, depending on your bank’s actual processing time.

Risks to note

If you have just changed your bank account information or are in the process of changing shop ownership, the withdrawal function may be temporarily locked until the Ultimate Beneficial Owner (UBO) verification is complete. It is recommended to handle these changes when cash flow is not urgent, avoiding times when you need immediate withdrawals.

Frequently asked questions

What should I do if the withdrawn amount is not in my bank account? Contact the TikTok Shop support team at Seller Center > Help Center, and submit a request via “Ticket Log” or “Live Chat”.

Source

TikTok Shop Seller Academy — How to Withdraw Funds from Seller Account Balance (updated 15 November 2023)