How to upload products on TikTok Shop properly to avoid removal or restricted visibility

Required information when uploading a product

Basic information includes: product images, product name, product category, attributes, text/bullet point description, and size chart image (if required for the category). Media Center allows storing images with a maximum capacity of 5GB, which can be reused multiple times when uploading other products.

AI tools supporting product descriptions — use to speed up, not to replace thinking

TikTok Shop features AI-suggested product descriptions: enter at least 3 keywords, and the system returns 5 different description options. Certain keywords prohibited under content policies will cause the system to refuse description generation and issue an immediate warning. This feature is optional, but always double-check AI results before publishing — AI-generated descriptions are meant to help buyers understand basic information, not to guarantee 100% accuracy with your actual product.

Why products are removed or restricted in visibility

The most common reasons are not strict policies, but rather:

• Inaccurate size charts: for apparel/footwear/bags/rings categories, TikTok Shop strictly prohibits uploading size charts that do not reflect actual dimensions — violations are handled under the Terms of Service, not just simple product removal.
• Images/descriptions do not match the actual product, or contain content violating text/image policies.
• Missing required category/brand certifications for categories that require authorization.

Risks to note

If you use bulk tools to upload multiple products, the most common error is pasting image links in the wrong format instead of using links provided by Media Center — TikTok Shop clearly recommends this as the “most reliable” way to reduce image upload errors, meaning other methods have a significantly higher error rate when uploading in large quantities.

Source

TikTok Shop Seller Academy — Product category, Product Management and How to use Smart Suggestions in Product Descriptions articles (seller-vn.tiktok.com/university)