Need Pre-order for your shop? We do it for you.
Pre-order lets a shop take orders before the goods are in stock — ideal for made-to-order items, batch imports and handmade products. Applying yourself often gets stuck at approval; we go through the partner route.
Is this your situation?
- Your products need production time or arrive in batches
- You are often penalised for late shipping because stock has not arrived
- You applied for Pre-order yourself but were not approved
How we handle it
- 01
Hear your situation
Your category, how long you need to prepare stock, and why you need Pre-order.
- 02
Check eligibility
See whether the shop and products are suitable for Pre-order.
- 03
Tell you the chances and the cost
Stated clearly before we start.
- 04
Prepare the application
Through our official TikTok Business partner channel.
- 05
Approved, then you pay
Plus notes on running Pre-order without late-shipping penalties.
Real cases, original screenshots
Click to see the original screenshot. Personal details are covered; not a single word has been edited.
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“The pre-order approval came through — effective from today, 21 July.”
Cost
We review your shop first and tell you clearly whether we can fix it and what it will cost before taking the job. You pay only when it is done — if we cannot do it, you pay nothing. No hidden extras.
Your data stays safe: we never touch your account
- We never ask for Ultra permissions, OTP codes or your security email
- We never ask you to log in to your shop for us
- We never ask for your payment details
- We never ask you to connect your shop to a TSP, TAP or any third party
Frequently asked questions
What is Pre-order on TikTok Shop?
It is a way of selling in advance: the buyer orders and pays before the goods are in stock, and the shop ships within a longer, published delivery window.
Which shops should enable Pre-order?
Shops selling products that need production time, made-to-order goods, batch imports, or products that regularly need extra preparation time.
What if my own Pre-order application is not approved?
Contact us. We check your shop’s eligibility and prepare the application through the partner channel. You pay only when it is done.
Is there anything to watch out for once Pre-order is on?
Yes. You still have to ship pre-orders within the promised time and tell buyers clearly when they will receive them; otherwise it can still count as a shipping violation.
Describe your situation, get a way forward
Free consultation. Call or message us on Zalo and talk directly to the person in charge. Pay only when it is done — if we cannot do it, you pay nothing.
Further reading in Knowledge
TikTok Shop Order Management Process: From Order Placement to Successful Delivery
Use the "Action Required" tab as your daily coordination hub instead of scrolling through the entire order list—this tab aggregates cancellation and return/refund requests, helping you avoid missing urgent orders.
Read article
Ship by Platform vs. Ship by Seller: Which Method to Choose
New shops should use Ship by Platform as default—TikTok Shop manages and assigns carriers, reducing operational burden. Only switch to Ship by Seller when you have a separate contract with a carrier for better rates or need to control specific delivery routes.
Read article
How to handle unsuccessful delivery orders to avoid Shop Health point deductions
Check the "Unsuccessful Delivery" tab in Order Management at least 2-3 times/week. Do not wait for customer complaints — many statuses here require proactive action from the seller (submitting tickets, contacting customers/carriers) instead of being resolved automatically.
Read article